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Legal & Compliance

Privacy Policy

Last Updated: June 5, 2026

Artiv AI Solutions is committed to protecting your personal data. This Privacy Policy outlines our compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

PART 1

PART I: PRELIMINARY & GOVERNANCE FOUNDATIONS

CHAPTER 1: PRELIMINARY PROVISIONS

Section 1: Introduction

1. Legal InterpretationThis Framework is promulgated under Section 5 of the Digital Personal Data Protection (DPDP) Act, 2023. It establishes the mandatory statutory disclosure requirements and notices governing the operations of Artiv AI Solutions as a Data Fiduciary. It forms a legally binding contractual document under the Information Technology Act, 2000, and is subject to international data protection covenants where applicable.

2. Operational InterpretationThis section serves as the formal operational charter for all digital personal data processed within the enterprise ecosystem. It defines the operational mandate of our engineering, development, and support departments, requiring them to verify that all data processing operations align with these guidelines.

3. Compliance InterpretationMeets compliance mandates under Section 4 and Section 5 of the DPDP Act, 2023, by ensuring that every Data Principal is provided with a comprehensive, clear, and plain-language explanation of our data processing actions, purposes, and rights.

4. Artiv AI Solutions Implementation FrameworkImplemented via automated notice triggers across the artiv.in website, SaaS interfaces, user dashboards, and registration pathways, ensuring that consent is logged alongside the active version of this policy.

5. Future Technology CoverageDrafted with future-proof terminology to encompass all next-generation AI platforms, automated neural networks, distributed databases, cloud repositories, and API endpoints developed by Artiv AI Solutions.

6. Risk Management PositionMitigates high-level corporate legal liabilities and regulatory fine exposure (which can extend up to INR 250 Crores under the DPDP Act) by establishing a transparent, audit-ready data processing notice framework.

7. Enterprise Client CoverageProvides enterprise procurement, security, and legal teams with an audit-ready compliance document, reducing the need for custom data protection agreements.

Section 2: Purpose of this Privacy Policy

1. Legal InterpretationThe legal purpose is to establish transparency and document the lawful bases for processing personal data, ensuring compliance with Section 6 of the DPDP Act, 2023. It sets forth the mutual expectations and legal boundaries governing the relationship between the Data Fiduciary and the Data Principal.

2. Operational InterpretationProvides an operational guide for data management, detailing how personal data is handled by our systems. It defines access controls, storage boundaries, and security rules for all employees.

3. Compliance InterpretationComplies with statutory notice requirements by providing details on why specific categories of personal data are collected, how they are processed, and how long they are stored.

4. Artiv AI Solutions Implementation FrameworkImplemented in our internal development guidelines and employee training, ensuring all system architectures are built around privacy-by-design principles.

5. Future Technology CoverageApplies to all automated decision-making engines, neural network architectures, and cloud services deployed by Artiv AI Solutions in the future.

6. Risk Management PositionReduces the risk of disputes and regulatory audits by documenting the exact purposes and legal boundaries of all data processing operations.

7. Enterprise Client CoverageAssures enterprise clients that their business data and employee details are processed only under documented and lawful instructions.

Section 3: Scope and Applicability

1. Legal InterpretationDefines the territorial, material, and personal scope of the policy. It applies to all digital personal data processed by Artiv AI Solutions, whether collected in digital form or digitized subsequently, in compliance with Section 3 of the DPDP Act.

2. Operational InterpretationApplies to all applications, databases, code repositories, mobile platforms, and CRM systems managed by Artiv AI Solutions. It covers all data principals, including website visitors, customers, and applicants.

3. Compliance InterpretationMaintains regulatory compliance by aligning our data processing practices with territorial guidelines, including cross-border data protection requirements.

4. Artiv AI Solutions Implementation FrameworkEnforced across all Artiv AI Solutions domains, client subdomains, staging servers, and backup repositories.

5. Future Technology CoverageExtends to future business units, integrations, APIs, and microservice architectures deployed under the Artiv AI Solutions brand.

6. Risk Management PositionLimits corporate liability by establishing clear boundaries on what systems and entities are covered under this policy.

7. Enterprise Client CoverageProvides enterprise clients with clear boundaries on how their workspace data and user records are handled.

Section 4: Definitions

1. Legal InterpretationEstablishes a uniform set of statutory definitions to ensure consistency in legal interpretation before courts, tribunals, and the Data Protection Board of India (DPBI).

2. Operational InterpretationTranslates legal definitions into clear database schemas, access rights, and technical controls for our development team.

3. Compliance InterpretationAdopts the definitions set forth in Section 2 of the DPDP Act, 25023, ensuring alignment with Indian data protection laws.

4. Artiv AI Solutions Implementation FrameworkStandardized in all system documentation, API schemas, database schemas, and corporate contracts.

5. Future Technology CoverageApplicable to future identity frameworks, machine learning states, and automated agent configurations.

6. Risk Management PositionEliminates ambiguity in contracts and user agreements, reducing the risk of disputes and regulatory misunderstandings.

7. Enterprise Client CoverageAssures enterprise legal teams of consistent definitions that align with statutory compliance standards.

Section 5: Data Fiduciary and Business Information

1. Legal InterpretationDiscloses the legal identity, corporate structure, and contact details of the entity responsible for determining the purposes and means of processing personal data.

2. Operational InterpretationProvides direct communication channels for data requests, legal notices, and compliance queries.

3. Compliance InterpretationSatisfies the contact disclosure requirements under Section 8(9) of the DPDP Act, 2023.

4. Artiv AI Solutions Implementation FrameworkThe Data Fiduciary is Artiv AI Solutions (Proprietorship), with its registered office at Momai Krupa, Yadavnager, Street No. 1, Jamnagar, Gujarat – 361006, India. The official privacy inbox is grievance@artiv.in.

5. Future Technology CoverageEnsures contact channels remain active and scale with future business units and support systems.

6. Risk Management PositionReduces risk by establishing a clear point of contact for regulatory inquiries, data principal requests, and legal notifications.

7. Enterprise Client CoverageProvides corporate legal teams with direct access to our compliance officer for contract evaluations.

CHAPTER 2: DATA CATEGORIZATION & CHARACTERIZATION

Section 6: Categories of Personal Data Collected

1. Legal InterpretationEstablishes a structured taxonomy of personal data collected, enabling precise classification under data protection regulations.

2. Operational InterpretationGoverns database normalization, data grouping, and access controls for different categories of information.

3. Compliance InterpretationFulfills notice obligations by declaring every category of personal data processed by the Data Fiduciary.

4. Artiv AI Solutions Implementation FrameworkImplemented in our data inventory database, which lists all tables containing personal data.

5. Future Technology CoverageDesigned to adapt to new categories of data introduced by future AI modules and integrations.

6. Risk Management PositionEnables targeted security controls based on data categories, reducing breach impact.

7. Enterprise Client CoverageProvides enterprise clients with a clear overview of the data fields processed during service delivery.

Section 7: Personal Information

1. Legal InterpretationRegulates the processing of direct personal identifiers, which are subject to high levels of legal protection.

2. Operational InterpretationControls how user profiles, usernames, and profile photos are stored in our authentication databases.

3. Compliance InterpretationMeets data minimisation principles by limiting the collection of personal information to what is necessary.

4. Artiv AI Solutions Implementation FrameworkEncrypts user names and credentials using industry-standard hashing and encryption before saving.

5. Future Technology CoverageApplies to future identity verification methods, including biometric and token keys.

6. Risk Management PositionMinimizes the risk of identity theft by applying strict access controls to personal information.

7. Enterprise Client CoverageProtects client representatives' profiles through secure authentication protocols.

Section 8: Professional Information

1. Legal InterpretationGoverns the processing of employment-related data, establishing limits on how professional profiles are handled.

2. Operational InterpretationControls job titles, company affiliations, and work histories in our CRM, recruitment, and client management databases.

3. Compliance InterpretationDeclares the processing of professional data under lawful processing requirements.

4. Artiv AI Solutions Implementation FrameworkProcesses professional information to verify authorization levels of client representatives.

5. Future Technology CoverageApplies to future professional integrations, including corporate single sign-on (SSO) systems.

6. Risk Management PositionRestricts professional data use to business purposes, preventing unauthorized marketing outreach.

7. Enterprise Client CoverageEnsures professional details are used only to manage service access and corporate billing.

Section 9: Business Information

1. Legal InterpretationCovers corporate identifiers and commercial details, separating corporate data from individual personal data.

2. Operational InterpretationHandles corporate registration numbers, tax IDs, and billing details in our accounting systems.

3. Compliance InterpretationAligns billing and commercial processing with corporate transparency and Indian tax regulations.

4. Artiv AI Solutions Implementation FrameworkProcesses corporate legal names, GSTIN, PAN, and billing addresses of enterprise clients.

5. Future Technology CoverageApplies to future corporate billing models and automated invoicing systems.

6. Risk Management PositionProtects client business information from exposure, mitigating commercial dispute risks.

7. Enterprise Client CoverageProvides enterprise clients with secure billing pipelines.

Section 10: Contact Information

1. Legal InterpretationRegulates data used for communications, establishing the rules for text, email, and telephonic interactions.

2. Operational InterpretationProcesses mobile numbers and email addresses in communication logs, notification systems, and support queues.

3. Compliance InterpretationEnsures contact details are processed in accordance with consent and notice protocols.

4. Artiv AI Solutions Implementation FrameworkStores email addresses and mobile numbers securely, with primary grievance channels directed to grievance@artiv.in.

5. Future Technology CoverageApplies to future communication channels, including corporate chat integrations and automated alerts.

6. Risk Management PositionSafeguards contact channels to prevent spam, phishing, and unauthorized third-party contact.

7. Enterprise Client CoverageAssures clients that contact info is used only for operational updates and support.

Section 11: Project Information

1. Legal InterpretationRegulates client-provided data uploaded to our platforms, defining intellectual property boundaries and data processing roles.

2. Operational InterpretationGoverns files, codebases, and configurations uploaded by clients to Artiv AI Solutions' SaaS platforms.

3. Compliance InterpretationClarifies that project data is processed under contract-based legitimate uses or specific client instructions.

4. Artiv AI Solutions Implementation FrameworkProcesses client code repositories and software designs within isolated environments.

5. Future Technology CoverageApplies to future development tools, model parameters, and workspace integrations.

6. Risk Management PositionMitigates risks of IP theft or confidentiality breach by isolating client project directories.

7. Enterprise Client CoverageGuarantees enterprise clients that project data remains confidential and secure.

Section 12: Technical Information

1. Legal InterpretationGoverns automated network metadata, clarifying that technical logs constitute digital personal data if linked to an individual.

2. Operational InterpretationHandles IP addresses, routing headers, and session details compiled during server interactions.

3. Compliance InterpretationDeclares technical metadata collection in compliance with international cloud compliance frameworks.

4. Artiv AI Solutions Implementation FrameworkAnonymizes connection logs before storing them in diagnostic systems.

5. Future Technology CoverageApplies to future network protocols and telemetry data systems.

6. Risk Management PositionMonitors technical logs to detect unauthorized access attempts and track platform performance.

7. Enterprise Client CoverageUses technical metadata to monitor system SLAs and security events.

Section 13: Device Information

1. Legal InterpretationGoverns data collected from client hardware, establishing limits on hardware-level tracking.

2. Operational InterpretationIdentifies hardware profiles, OS versions, and screen parameters to optimize UI rendering.

3. Compliance InterpretationDeclares hardware profiling practices to meet mobile application store terms and device safety guidelines.

4. Artiv AI Solutions Implementation FrameworkCollects device model numbers, operating systems, and client screen resolutions dynamically.

5. Future Technology CoverageApplies to future client devices, including smart wearables and IoT integrations.

6. Risk Management PositionDevice profiling is limited to security verification and preventing multi-account abuse.

7. Enterprise Client CoverageEnsures device compatibility across all corporate endpoints.

Section 14: Browser Information

1. Legal InterpretationGoverns data collected from web clients, regulating user-agent and settings profiling.

2. Operational InterpretationProcesses browser types, cookie permissions, and default language settings to customize application views.

3. Compliance InterpretationAligns browser data collection with cookie transparency and consent directives.

4. Artiv AI Solutions Implementation FrameworkRecords user-agent parameters, default language codes, and browser session variables.

5. Future Technology CoverageApplies to future browser engines and client interfaces.

6. Risk Management PositionAnalyzes user-agent strings to detect bot traffic, click fraud, and automated scraping attempts.

7. Enterprise Client CoverageEnsures seamless web app compatibility across different browsers.

Section 15: Log Information

1. Legal InterpretationRegulates operational history logs, establishing rules for tracking system actions.

2. Operational InterpretationManages audit logs, error logs, and session activity records across all Artiv AI Solutions applications.

3. Compliance InterpretationMaintains audit trails to meet information security requirements and regulatory compliance standards.

4. Artiv AI Solutions Implementation FrameworkGenerates structured JSON logs containing timestamped API requests, error traces, and user actions.

5. Future Technology CoverageApplies to future logging systems and log analytics platforms.

6. Risk Management PositionLogs are encrypted and tamper-protected to serve as forensic evidence in the event of a security incident.

7. Enterprise Client CoverageProvides audit logs to help clients verify compliance and user activities.

Section 16: Geolocation Information

1. Legal InterpretationGoverns geographical tracking, setting limits on regional monitoring.

2. Operational InterpretationUses IP addresses and network nodes to identify the user's country and region.

3. Compliance InterpretationEnforces data residency rules, ensuring that location data aligns with regional regulations.

4. Artiv AI Solutions Implementation FrameworkResolves client IP addresses to country level, validating compliance with Indian data storage rules.

5. Future Technology CoverageApplies to future location tracking technologies and edge network configurations.

6. Risk Management PositionRestricts access to services from non-permitted regions to maintain corporate compliance.

7. Enterprise Client CoverageEnsures compliance with geographic data boundaries and residency rules.

Section 17: Communication Information

1. Legal InterpretationGoverns content transmitted via support channels, defining ownership and processing rights.

2. Operational InterpretationProcesses support tickets, email histories, and feedback submissions in our CRM systems.

3. Compliance InterpretationHandles communication records in accordance with the grievance redressal mandates of the DPDP Act.

4. Artiv AI Solutions Implementation FrameworkStores communication transcripts from its support desk, preserving them under strict access controls.

5. Future Technology CoverageApplies to future communication systems, including automated support chat platforms.

6. Risk Management PositionArchives communications to resolve client disputes and maintain service quality.

7. Enterprise Client CoverageEnsures support communications are processed securely.

Section 18: Recruitment Data

1. Legal InterpretationRegulates processing of applicant profiles, setting limits on candidate assessments.

2. Operational InterpretationHandles application details, employment records, and background check data in our HR databases.

3. Compliance InterpretationProcesses applicant data based on candidate consent or legitimate hiring evaluations.

4. Artiv AI Solutions Implementation FrameworkCollects candidate profiles, reference checks, and interview notes for hiring purposes.

5. Future Technology CoverageApplies to future hiring tools, applicant tracking systems, and skill assessment platforms.

6. Risk Management PositionLimits candidate data access to HR personnel, preventing bias and unauthorized exposure.

7. Enterprise Client CoverageMaintains strict privacy standards for all employment candidates.

Section 19: Resume/CV Data

1. Legal InterpretationGoverns the collection of CV documents, defining processing scopes for job applications.

2. Operational InterpretationStores PDF and Word document resumes submitted via email or our careers portal.

3. Compliance InterpretationMaintains resume data under strict retention periods, purging them once the application process concludes.

4. Artiv AI Solutions Implementation FrameworkStores candidate CV files in encrypted directories, restricted to the internal talent acquisition team.

5. Future Technology CoverageApplies to future parsed resume data models and candidate indexing platforms.

6. Risk Management PositionScans uploaded resume files for malware before importing them into internal HR storage.

7. Enterprise Client CoverageProtects CV documents from unauthorized access and data sharing.

Section 20: Uploaded Files

1. Legal InterpretationGoverns all files uploaded to our platforms, defining rights and security obligations.

2. Operational InterpretationProcesses system schemas, database configurations, and attachments uploaded by users.

3. Compliance InterpretationEnsures all user uploads conform to terms of use and data safety rules.

4. Artiv AI Solutions Implementation FrameworkIsolates user uploaded files in secure cloud object stores with expiring access tokens.

5. Future Technology CoverageApplies to future upload technologies, including direct database sync pipelines.

6. Risk Management PositionImplements automated virus scanning and isolation policies for all uploaded documents.

7. Enterprise Client CoverageEnsures uploaded operational files are stored securely in isolated environments.

Section 21: User Generated Content

1. Legal InterpretationGoverns comments, public descriptions, and posts created by users, defining IP and copyright permissions.

2. Operational InterpretationDisplays content created by users on our public dashboards, forums, or feedback sections.

3. Compliance InterpretationMonitors user content to comply with intermediary liability rules and moderation guidelines.

4. Artiv AI Solutions Implementation FrameworkMonitors user comments and forum threads, reserving the right to remove non-compliant content.

5. Future Technology CoverageApplies to future user platforms, collaboration spaces, and forum modules.

6. Risk Management PositionModerates content to prevent the publication of offensive, proprietary, or illegal materials.

7. Enterprise Client CoverageProtects enterprise brands by monitoring and moderating shared public content.

Section 22: Analytics Data

1. Legal InterpretationRegulates compiled user metrics, separating anonymous statistics from personal data.

2. Operational InterpretationCompiles session counts, page visit durations, and feature utilization rates.

3. Compliance InterpretationAligns analytics collection with privacy standards, ensuring data anonymization where possible.

4. Artiv AI Solutions Implementation FrameworkAggregates user interactions to evaluate dashboard performance and app usage trends.

5. Future Technology CoverageApplies to future diagnostic dashboards and telemetry tracking tools.

6. Risk Management PositionUses analytics data to optimize systems without compromising individual user privacy.

7. Enterprise Client CoverageProvides enterprise admins with usage metrics to optimize platform deployment.

Section 23: Marketing Data

1. Legal InterpretationGoverns outreach databases, regulating how promotional campaigns process personal details.

2. Operational InterpretationManages email lists, campaign interaction records, and lead profiles.

3. Compliance InterpretationComplies with opt-in and opt-out laws, ensuring no unsolicited marketing is sent.

4. Artiv AI Solutions Implementation FrameworkManages marketing campaigns via opt-in records, allowing instant unsubscribe requests.

5. Future Technology CoverageApplies to future campaign tools and automated outreach modules.

6. Risk Management PositionImplements automated unsubscribe processes to reduce spam complaints and brand damage.

7. Enterprise Client CoverageAssures enterprise contacts that their details are not used for unauthorized marketing.

Section 24: Newsletter Subscription Data

1. Legal InterpretationRegulates subscriptions, defining processing rules for informational updates.

2. Operational InterpretationStores email lists specifically registered to receive Artiv AI Solutions product newsletters.

3. Compliance InterpretationKeeps newsletter consent records separated from general service agreement terms.

4. Artiv AI Solutions Implementation FrameworkStores newsletter emails in dedicated lists, managed under the direct authority of our marketing lead.

5. Future Technology CoverageApplies to future newsletter channels and automated news updates.

6. Risk Management PositionEnsures newsletter databases are not cross-used for third-party marketing without consent.

7. Enterprise Client CoverageProvides corporate subscribers with simple subscription management controls.

PART 2

PART II: COOKIES, TRACKERS & COLLECTION GOVERNANCE

CHAPTER 3: COOKIES & TRACKING TECHNOLOGIES REGISTER

Section 25: Cookies

1. Legal InterpretationGoverns the local storage of cookies under data privacy laws, defining consent obligations and transparency requirements.

2. Operational InterpretationPlaces session cookies to manage user logins and persistent cookies to store settings.

3. Compliance InterpretationComplies with cookie transparency requirements by displaying clear consent banners on first access.

4. Artiv AI Solutions Implementation FrameworkEnforces cookie expiration policies and configures cookies with Secure and HttpOnly flags.

5. Future Technology CoveragePrepares for cookie alternatives, including database session tracking and local security tokens.

6. Risk Management PositionReduces cross-site scripting (XSS) risks by restricting cookie access via Javascript.

7. Enterprise Client CoverageAssures enterprise administrators that session cookies do not track activity outside Artiv AI Solutions platforms.

Section 26: Tracking Technologies

1. Legal InterpretationRegulates alternative local storage methods to protect device privacy.

2. Operational InterpretationUses browser localStorage and sessionStorage to store non-sensitive preference configurations.

3. Compliance InterpretationDeclares all tracking scripts to ensure users are fully informed of local database usage.

4. Artiv AI Solutions Implementation FrameworkClears session storage upon user logout or session expiration.

5. Future Technology CoverageApplies to future local caching methods and decentralized client databases.

6. Risk Management PositionValidates all retrieved local variables to prevent injection attacks.

7. Enterprise Client CoverageEnsures no persistent tracking tokens remain on corporate client devices after logout.

Section 27: Web Beacons

1. Legal InterpretationGoverns clear GIFs and tracking pixels, establishing transparency rules for communication monitoring.

2. Operational InterpretationEmbeds clear pixels in system emails to check email delivery and read rates.

3. Compliance InterpretationInforms users of email tracking metrics, offering plain-text email alternatives to disable beacons.

4. Artiv AI Solutions Implementation FrameworkRestricts beacon identifiers to random session keys rather than containing personal parameters.

5. Future Technology CoverageApplies to future interaction tracking methods and messaging delivery logs.

6. Risk Management PositionPrevents tracking beacons from exposing client IP regions or email credentials.

7. Enterprise Client CoverageAllows corporate clients to disable image loading in email clients to block tracking beacons.

Section 28: Analytics Platforms

1. Legal InterpretationGoverns the use of third-party monitoring platforms to analyze user interactions.

2. Operational InterpretationShares diagnostic metrics with performance monitoring tools to improve site functionality.

3. Compliance InterpretationEnsures third-party analytics contracts have data processing agreements (DPAs) attached.

4. Artiv AI Solutions Implementation FrameworkAnonymizes metrics and logs before sending them to external analytics systems.

5. Future Technology CoverageApplies to future performance tracking tools and log analytics dashboards.

6. Risk Management PositionLimits data sharing with analytics partners to avoid vendor data leaks.

7. Enterprise Client CoverageEnsures analytics tracking complies with corporate security standards.

Section 29: Google Analytics

1. Legal InterpretationGoverns the specific integration of Google Analytics, defining privacy configurations.

2. Operational InterpretationIntegrates Google Analytics scripts to evaluate website navigation and referral routes.

3. Compliance InterpretationConfigures Google Analytics to mask IP addresses before processing, in compliance with data laws.

4. Artiv AI Solutions Implementation FrameworkEnables IP anonymization on all public domain script integrations.

5. Future Technology CoveragePrepares for Google Analytics upgrades and alternative telemetry tools.

6. Risk Management PositionPrevents the transmission of personally identifiable information (PII) to Google servers.

7. Enterprise Client CoverageAssures corporate partners that web analytics do not capture private workspace details.

Section 30: Future Analytics Technologies

1. Legal InterpretationFuture-proofs Artiv AI Solutions' right to implement new telemetry and monitoring systems.

2. Operational InterpretationDefines the evaluation process for integrating new site analytics tools.

3. Compliance InterpretationCommits to updating the privacy policy whenever new analytics platforms are introduced.

4. Artiv AI Solutions Implementation FrameworkEnforces security reviews and data minimization audits before deploying any new tracking tools.

5. Future Technology CoverageCovers future AI-driven analytics, user heatmaps, and telemetry aggregators.

6. Risk Management PositionPrevents compliance issues by requiring DPA signatures before deploying new tools.

7. Enterprise Client CoverageInforms clients of planned analytics updates via release notices.

Section 31: Social Media Integrations

1. Legal InterpretationRegulates social media widgets, defining the boundary of third-party script execution.

2. Operational InterpretationEmbeds LinkedIn and YouTube widgets in footer panels and portals.

3. Compliance InterpretationInforms users that social widgets operate under the privacy policies of the respective platforms.

4. Artiv AI Solutions Implementation FrameworkLoads social scripts asynchronously to prevent layout blockages or script injection.

5. Future Technology CoverageApplies to future social media channels, authentication portals, and share widgets.

6. Risk Management PositionBlocks social trackers from accessing user dashboard states or database metrics.

7. Enterprise Client CoverageEnsures social widgets do not load within private client workspaces.

Section 32: Third-Party Integrations

1. Legal InterpretationGoverns APIs, SDKs, and integrations provided by third-party services.

2. Operational InterpretationManages third-party payment processing and email validation APIs.

3. Compliance InterpretationEnsures all integrations comply with licensing and data protection rules.

4. Artiv AI Solutions Implementation FrameworkIsolates third-party integration pipelines from our core databases.

5. Future Technology CoverageCovers future system plugins, API connectors, and automation integrations.

6. Risk Management PositionLimits integration credentials to prevent lateral security breaches.

7. Enterprise Client CoverageVerifies the compliance of all integrated third-party systems.

CHAPTER 4: DATA COLLECTION PIPELINES

Section 33: How Data Is Collected

1. Legal InterpretationOutlines the legal channels and frameworks through which data enters Artiv AI Solutions' systems.

2. Operational InterpretationGoverns data collection across direct input, logs, and third-party integrations.

3. Compliance InterpretationDeclares all collection channels to ensure full disclosure of our data practices.

4. Artiv AI Solutions Implementation FrameworkMaintains a record of all data collection points in our data flow diagrams.

5. Future Technology CoverageApplies to future data collection methods, including IoT inputs and VR/AR interfaces.

6. Risk Management PositionReduces risk by ensuring all data collection occurs through authorized systems.

7. Enterprise Client CoverageProvides clients with a clear map of how data is gathered.

Section 34: Direct Collection

1. Legal InterpretationGoverns personal data provided directly by users under explicit consent notices.

2. Operational InterpretationProcesses data entered into contact forms, registration sheets, and career portal inputs.

3. Compliance InterpretationDisplays compliant notice text at all points of direct data entry.

4. Artiv AI Solutions Implementation FrameworkCollects contact and project details directly through the forms on artiv.in.

5. Future Technology CoverageApplies to future direct input channels, including voice prompts and interactive forms.

6. Risk Management PositionValidates all direct inputs to prevent script injections and database errors.

7. Enterprise Client CoverageAllows clients to enter data directly in their dashboard.

Section 35: Automated Collection

1. Legal InterpretationRegulates technical data compiled automatically during user interactions.

2. Operational InterpretationRecords server request logs, connection metrics, and browser configurations.

3. Compliance InterpretationDiscloses automated tracking and server logging practices to maintain transparency.

4. Artiv AI Solutions Implementation FrameworkConfigures server nodes to log request activity without storing full IP addresses.

5. Future Technology CoverageApplies to future server logging systems and serverless configurations.

6. Risk Management PositionMasks logs to prevent tracing activities back to individual users.

7. Enterprise Client CoverageUses automated logs to generate portal performance and usage metrics.

Section 36: Information Received From Third Parties

1. Legal InterpretationRegulates data collected from external databases and networks.

2. Operational InterpretationProcesses lead details and applicant references provided by partners or agencies.

3. Compliance InterpretationVerifies that third parties obtained the data lawfully before importing it.

4. Artiv AI Solutions Implementation FrameworkCompares imported third-party data records with our data minimization guidelines.

5. Future Technology CoverageApplies to future data sync channels and integration partnerships.

6. Risk Management PositionValidates all external data formats to protect system integrity.

7. Enterprise Client CoverageEnsures third-party data imports comply with client data policies.

Section 37: Information Received From Business Partners

1. Legal InterpretationGoverns data shared between corporate partners, defining usage scopes.

2. Operational InterpretationProcesses client database details and API payloads shared by corporate partners.

3. Compliance InterpretationEnforces data sharing agreements (DSAs) to align with statutory processing rules.

4. Artiv AI Solutions Implementation FrameworkIsolates partner-shared databases within secure network folders.

5. Future Technology CoverageApplies to future partner portals and joint venture databases.

6. Risk Management PositionSeparates partner directories to prevent data leaks.

7. Enterprise Client CoverageAssures partners that shared data is used only for authorized integrations.

CHAPTER 5: PURPOSE SPECIFICATION

Section 38: Purpose of Processing

1. Legal InterpretationOutlines the legal boundaries for processing personal data, limiting activities to defined business needs in compliance with Section 4(1) of the DPDP Act.

2. Operational InterpretationProcesses are restricted to active services, client support, model execution, and accounting.

3. Compliance InterpretationComplies with purpose-specification rules by declaring all data uses.

4. Artiv AI Solutions Implementation FrameworkRecords the processing purposes for all database tables in internal documentation.

5. Future Technology CoverageApplies to future processing purposes, which will be updated in this policy.

6. Risk Management PositionRestricts internal data access to minimize risks of data misuse.

7. Enterprise Client CoverageEnsures client data is used only for contracted business needs.

Section 39: Service Delivery

1. Legal InterpretationAuthorizes processing required to deliver and maintain contracted SaaS applications.

2. Operational InterpretationGoverns backend queries, integrations, and operational tools.

3. Compliance InterpretationMatches processing rules with performance-of-contract requirements.

4. Artiv AI Solutions Implementation FrameworkDeploys secure SaaS portals and databases to serve enterprise workflows.

5. Future Technology CoverageApplies to future SaaS tools, ERP dashboards, and automated modules.

6. Risk Management PositionMaintains high system uptime and security to protect client workspaces.

7. Enterprise Client CoverageGuarantees that processing is strictly limited to delivering contracted services.

Section 40: Customer Support

1. Legal InterpretationRegulates support records and correspondence, defining processing boundaries.

2. Operational InterpretationProcesses support tickets, emails, and troubleshooting files.

3. Compliance InterpretationSupports grievance redressal mandates by maintaining detailed support records.

4. Artiv AI Solutions Implementation FrameworkRoutes support inquiries to compliance teams to ensure fast responses.

5. Future Technology CoverageApplies to future support bots and automated ticketing systems.

6. Risk Management PositionRestricts support database access to protect client privacy.

7. Enterprise Client CoverageProvides enterprise clients with clear, documented helpdesk operations.

Section 41: Project Management

1. Legal InterpretationGoverns project assets and files, specifying data management responsibilities.

2. Operational InterpretationHandles development tasks, timelines, milestones, and documentation assets.

3. Compliance InterpretationProcesses project data under client-approved development instructions.

4. Artiv AI Solutions Implementation FrameworkManages developer tasks and timelines using secure collaboration dashboards.

5. Future Technology CoverageApplies to future workflow planners and code collaboration tools.

6. Risk Management PositionControls repository access to protect client intellectual property.

7. Enterprise Client CoverageProtects project collaboration data from unauthorized access.

Section 42: Recruitment

1. Legal InterpretationRegulates processing of job applicant files, establishing evaluation permissions.

2. Operational InterpretationProcesses applicant profiles, interview notes, and candidate scores in candidate databases.

3. Compliance InterpretationProcesses applicant data based on candidate consent or legitimate hiring evaluations.

4. Artiv AI Solutions Implementation FrameworkCollects candidate profiles and reference checks to manage the hiring process.

5. Future Technology CoverageApplies to future candidate assessment systems and HR platforms.

6. Risk Management PositionRestricts access to candidate files to prevent biases and leaks.

7. Enterprise Client CoverageMaintains strict privacy standards for all job candidates.

Section 43: Marketing

1. Legal InterpretationGoverns marketing communications, requiring opt-in records and consent validation.

2. Operational InterpretationDelivers campaigns, updates, and news via email to consented addresses.

3. Compliance InterpretationComplies with consent guidelines by maintaining active marketing opt-in logs.

4. Artiv AI Solutions Implementation FrameworkSends promotional messages only to contacts who explicitly opted in.

5. Future Technology CoverageApplies to future marketing systems and campaign tracking tools.

6. Risk Management PositionProvides unsubscribe links in all messages to prevent spam complaints.

7. Enterprise Client CoverageEnsures contact details are not shared with third-party marketers.

Section 44: Security Monitoring

1. Legal InterpretationAuthorizes system monitoring to comply with mandatory security laws.

2. Operational InterpretationMonitors traffic patterns, login times, and diagnostic metrics.

3. Compliance InterpretationFulfills Section 8(5) obligations to maintain corporate cyber security.

4. Artiv AI Solutions Implementation FrameworkMonitors application servers dynamically to detect potential incidents.

5. Future Technology CoverageApplies to future security analytics tools and threat detection systems.

6. Risk Management PositionIdentifies system issues early to protect databases from breaches.

7. Enterprise Client CoverageProtects client portals from hacking attempts and unauthorized access.

Section 45: Fraud Prevention

1. Legal InterpretationGrants processing permissions to detect, block, and prevent fraudulent activities.

2. Operational InterpretationAnalyzes billing patterns, account creation details, and network addresses.

3. Compliance InterpretationProcesses user parameters under legitimate corporate defense requirements.

4. Artiv AI Solutions Implementation FrameworkBlocks accounts that show signs of payment fraud or systemic abuse.

5. Future Technology CoverageApplies to future fraud detection models and automated account reviews.

6. Risk Management PositionReduces commercial loss and credit card fraud risks.

7. Enterprise Client CoverageProtects enterprise environments from fake accounts and spam users.

Section 46: Legal Compliance

1. Legal InterpretationRegulates data retention and disclosures mandated by courts, tax authorities, or regulators.

2. Operational InterpretationStores financial logs, audit paths, and corporate registration files.

3. Compliance InterpretationFulfills corporate tax regulations and official audit requests.

4. Artiv AI Solutions Implementation FrameworkSaves invoicing details to comply with commercial accounting guidelines.

5. Future Technology CoverageApplies to future compliance tools and tax reporting databases.

6. Risk Management PositionReduces compliance risk by maintaining accurate, structured audit trails.

7. Enterprise Client CoverageAssures clients that records are kept in line with tax regulations.

Section 47: Internal Operations

1. Legal InterpretationGoverns processing required to manage internal workspaces and employee setups.

2. Operational InterpretationHandles employee metrics, device setups, and network keys.

3. Compliance InterpretationAligns workplace management with standard corporate practices.

4. Artiv AI Solutions Implementation FrameworkUses internal identity systems to manage employee application access.

5. Future Technology CoverageApplies to future internal tools and operational workspaces.

6. Risk Management PositionProtects the corporate network by monitoring employee endpoints.

7. Enterprise Client CoverageAssures clients of professional and compliant corporate operations.

Section 48: Research and Development

1. Legal InterpretationAuthorizes processing using de-identified datasets to improve platform products.

2. Operational InterpretationUses system telemetry and performance logs to guide product updates.

3. Compliance InterpretationEnsures data minimization by using anonymized or aggregated datasets.

4. Artiv AI Solutions Implementation FrameworkAnonymizes feature telemetry before using it in R&D databases.

5. Future Technology CoverageApplies to future system model updates and performance analytics tools.

6. Risk Management PositionEnsures R&D data contains no personal variables.

7. Enterprise Client CoverageAssures clients that R&D projects do not compromise data security.

Section 49: AI and Automation Services

1. Legal InterpretationGoverns data processed by artificial intelligence algorithms and automation models.

2. Operational InterpretationProcesses inputs and coordinates automated tasks.

3. Compliance InterpretationDeclares automated processing methods to maintain transparency.

4. Artiv AI Solutions Implementation FrameworkValidates input models to prevent data leakages.

5. Future Technology CoverageApplies to future neural networks and automated decision modules.

6. Risk Management PositionMonitors outputs to prevent code bias and security gaps.

7. Enterprise Client CoverageProvides enterprise clients with secure AI system options.

Section 50: Business Communications

1. Legal InterpretationRegulates business update deliveries, defining transactional notifications.

2. Operational InterpretationSends server status updates, invoice emails, and billing alerts.

3. Compliance InterpretationProcesses transaction details under contract-based communications.

4. Artiv AI Solutions Implementation FrameworkDelivers status alerts to portal admins using verified paths.

5. Future Technology CoverageApplies to future notification portals and messaging modules.

6. Risk Management PositionKeeps operational emails separated from marketing databases.

7. Enterprise Client CoverageProvides administrators with direct, reliable operational updates.

PART 3

PART III: LEGAL BASES, SHARING & SECURITY GOVERNANCE

CHAPTER 6: LEGAL BASES & CONSENT MECHANISMS

Section 51: Consent and Legal Basis of Processing

1. Legal InterpretationEstablishes consent as the primary legal basis for data operations under Section 6 of the DPDP Act.

2. Operational InterpretationRecords explicit checkboxes and authorization timestamps across all interfaces.

3. Compliance InterpretationEnsures consent is specific, informed, and unambiguous.

4. Artiv AI Solutions Implementation FrameworkLogs the user's IP, consent checkbox state, and timestamps during account creation.

5. Future Technology CoverageApplies to future dynamic consent mechanisms, including smart contract approvals.

6. Risk Management PositionLogs consent dates to defend against claims of unauthorized processing.

7. Enterprise Client CoverageProvides enterprise clients with clear records of user consent compliance.

Section 52: Withdrawal of Consent

1. Legal InterpretationDefines the statutory process for users to withdraw consent at any time under Section 6(4).

2. Operational InterpretationProcesses withdrawal requests, triggering system-wide data removal routines.

3. Compliance InterpretationEnsures withdrawal is as easy to perform as giving consent.

4. Artiv AI Solutions Implementation FrameworkAccepts withdrawal requests via email at grievance@artiv.in, purging records within thirty business days.

5. Future Technology CoverageApplies to future self-service data management panels and automated opt-outs.

6. Risk Management PositionHalts processing immediately after withdrawal to avoid regulatory violations.

7. Enterprise Client CoverageAssists corporate clients in managing user consent withdrawal events.

CHAPTER 7: DATA SHARING & THIRD-PARTY DISCLOSURES

Section 53: Data Sharing Principles

1. Legal InterpretationGoverns external data transfers, establishing liability limits and confidentiality terms.

2. Operational InterpretationSets sharing parameters, including encryption keys and transmission protocols.

3. Compliance InterpretationSatisfies third-party sharing disclosures under the DPDP Act.

4. Artiv AI Solutions Implementation FrameworkShares user data only with verified partners who maintain certified compliance.

5. Future Technology CoverageApplies to future cross-border sync channels and integration partnerships.

6. Risk Management PositionRequires external partners to sign non-disclosure agreements and data processing agreements.

7. Enterprise Client CoverageProvides clients with a clear map of how data is shared with partners.

Section 54: Disclosure to Service Providers

1. Legal InterpretationGoverns relationships with external vendors processing data on our behalf.

2. Operational InterpretationOutlines developer, payment, and analytics API access parameters.

3. Compliance InterpretationEnforces strict data processing contract boundaries with all subcontractors.

4. Artiv AI Solutions Implementation FrameworkRestricts contractor access to system code repositories and development databases.

5. Future Technology CoverageCovers future system plugins, API connectors, and automation integrations.

6. Risk Management PositionAudits vendor systems regularly to check data handling safety.

7. Enterprise Client CoverageVerifies the compliance of all integrated third-party systems.

Section 55: Disclosure to Cloud Providers

1. Legal InterpretationGoverns the deployment of data on external cloud storage architectures.

2. Operational InterpretationHandles server deployments and databases on cloud structures (e.g. AWS or GCP).

3. Compliance InterpretationEnsures cloud hosting matches regional data protection rules.

4. Artiv AI Solutions Implementation FrameworkStores active client databases in secure region-locked cloud centers.

5. Future Technology CoveragePrepares for future quantum-resistant cloud database architectures.

6. Risk Management PositionDeploys AES-256 cloud encryption to prevent server-level breaches.

7. Enterprise Client CoverageEnsures cloud hosting complies with enterprise security standards.

Section 56: Disclosure to Infrastructure Providers

1. Legal InterpretationRegulates network routing and infrastructure level data processing.

2. Operational InterpretationHandles CDN routes, network firewalls, and server gateway data logs.

3. Compliance InterpretationDeclares infrastructure integrations to maintain operational transparency.

4. Artiv AI Solutions Implementation FrameworkUtilizes cloud-scale infrastructure routing to protect portals from traffic surges.

5. Future Technology CoverageApplies to future edge computing nodes and serverless network structures.

6. Risk Management PositionLimits intermediate log retention to prevent downstream exposure.

7. Enterprise Client CoverageProtects client portals from hacking attempts and traffic surges.

Section 57: Disclosure to Government Authorities

1. Legal InterpretationDefines procedures for data sharing with police, courts, or regulatory bodies.

2. Operational InterpretationVerifies legal warrants and official requests before data extraction.

3. Compliance InterpretationComplies with government information requests under Indian administrative regulations.

4. Artiv AI Solutions Implementation FrameworkRequires certified judicial orders before extracting client database details for authorities.

5. Future Technology CoverageApplies to future data sync channels and regulatory reporting requirements.

6. Risk Management PositionRejects broad or incomplete data requests to defend user privacy rights.

7. Enterprise Client CoverageAssures clients of strict legal reviews before sharing data with authorities.

Section 58: Disclosure Under Legal Obligations

1. Legal InterpretationRegulates mandatory reporting under tax, banking, or data compliance laws.

2. Operational InterpretationShares accounting files and tax logs with audit teams.

3. Compliance InterpretationFulfills statutory obligations under corporate and commercial rules.

4. Artiv AI Solutions Implementation FrameworkProcesses invoicing records to comply with GST filing mandates.

5. Future Technology CoverageApplies to future compliance tools and tax reporting databases.

6. Risk Management PositionRestricts disclosures to the absolute minimum required under the specific statute.

7. Enterprise Client CoverageAssures clients that records are kept in line with tax regulations.

CHAPTER 8: CROSS-BORDER DATA TRANSFERS

Section 59: International Data Transfers

1. Legal InterpretationDefines rules for transferring data across international borders under Section 16 of the DPDP Act.

2. Operational InterpretationSets server synchronization nodes across international networks.

3. Compliance InterpretationFollows Indian cross-border data transfer laws.

4. Artiv AI Solutions Implementation FrameworkRestricts international sync pipelines to security-compliant partner networks.

5. Future Technology CoverageApplies to future global database clustering and edge node caching.

6. Risk Management PositionEnforces standard contract terms to protect data in non-regulated jurisdictions.

7. Enterprise Client CoverageEnsures international data transfers comply with corporate client guidelines.

Section 60: Cross-Border Data Processing

1. Legal InterpretationGoverns processing performed in foreign locations or systems.

2. Operational InterpretationManages processing steps on international cloud platforms.

3. Compliance InterpretationDeclares foreign data processing structures to users.

4. Artiv AI Solutions Implementation FrameworkProcesses localized datasets inside secure international computing pipelines.

5. Future Technology CoverageApplies to future global SaaS deployments and AI model updates.

6. Risk Management PositionLimits raw data exposure on external platforms by using de-identification.

7. Enterprise Client CoverageAssures clients of secure and isolated foreign processing zones.

Section 61: Cloud Infrastructure

1. Legal InterpretationGoverns system structures deployed on cloud servers.

2. Operational InterpretationConfigures container systems, network nodes, and cloud storage folders.

3. Compliance InterpretationMeets international SOC2 and ISO 27001 cloud safety requirements.

4. Artiv AI Solutions Implementation FrameworkImplements virtual private cloud networks to isolate product clusters.

5. Future Technology CoverageApplies to future serverless storage and microservices platforms.

6. Risk Management PositionUses zero-trust network configurations across all cloud assets.

7. Enterprise Client CoverageProvides enterprise clients with secure, scalable cloud storage.

Section 62: Data Localization Considerations

1. Legal InterpretationRegulates data residency, ensuring compliance with local storage rules.

2. Operational InterpretationPrevents data sync pipelines from storing copies outside territorial limits when prohibited.

3. Compliance InterpretationFollows Indian localization rules for sensitive financial or personal profiles.

4. Artiv AI Solutions Implementation FrameworkHosts all active databases on cloud servers situated inside Indian territory.

5. Future Technology CoverageApplies to future regional data residency requirements.

6. Risk Management PositionMitigates risks of foreign regulatory interference by keeping data local.

7. Enterprise Client CoverageGuarantees that active corporate databases are hosted locally in India.

CHAPTER 9: DATA RETENTION & SECURITY

Section 63: Data Retention Framework

1. Legal InterpretationLimits data retention to the duration necessary to satisfy processing goals, in compliance with Section 8(7) of the DPDP Act.

2. Operational InterpretationSets deletion timelines and schedules automated database cleaning sweeps.

3. Compliance InterpretationSatisfies data deletion requirements by purging expired records.

4. Artiv AI Solutions Implementation FrameworkMaintains a detailed data retention policy, running automated purge runs monthly.

5. Future Technology CoverageApplies to future retention policies and automated database archiving systems.

6. Risk Management PositionReduces database footprint to minimize breach exposure.

7. Enterprise Client CoverageAssures clients that data is not retained beyond necessary service timelines.

Section 64: Retention Periods

1. Legal InterpretationSets the exact periods data remains stored in our databases based on legal requirements.

2. Operational InterpretationDefines storage limits (e.g. log data: 180 days, client accounts: active term + 3 years).

3. Compliance InterpretationDiscloses data retention periods to maintain operational transparency.

4. Artiv AI Solutions Implementation FrameworkSaves client and billing records in line with corporate accounting guidelines.

5. Future Technology CoverageApplies to future services, with retention rules updated accordingly.

6. Risk Management PositionDeletes inactive data routinely to keep databases secure.

7. Enterprise Client CoverageProvides corporate clients with detailed tables of retention periods.

Section 65: Deletion Procedures

1. Legal InterpretationDefines safe data erasure methods, ensuring data cannot be recovered.

2. Operational InterpretationExecutes zero-fill commands on block storage and runs database delete sweeps.

3. Compliance InterpretationMeets deletion validation requirements under standard privacy frameworks.

4. Artiv AI Solutions Implementation FrameworkUses cryptographically secure deletion procedures to erase records from databases.

5. Future Technology CoverageApplies to future data deletion technologies, including distributed storage purges.

6. Risk Management PositionPrevents data leaks from recycled server disks or discarded hardware.

7. Enterprise Client CoverageGuarantees that client records are deleted permanently and cannot be recovered.

Section 66: Archival Requirements

1. Legal InterpretationRegulates long-term offline storage of legal and accounting records.

2. Operational InterpretationStores tax and corporate files in secure, offline backup states.

3. Compliance InterpretationMeets regulatory compliance rules for corporate tax data storage.

4. Artiv AI Solutions Implementation FrameworkMaintains archived billing data in isolated, read-only storage areas.

5. Future Technology CoverageApplies to future secure storage options and long-term backup structures.

6. Risk Management PositionIsolates archive data to prevent general database risks.

7. Enterprise Client CoverageEnsures archived billing details are stored securely.

Section 67: Data Security Framework

1. Legal InterpretationEstablishes our legal duty to protect data using modern security measures under Section 8(5) of the DPDP Act.

2. Operational InterpretationImplements network protections, device rules, and access policies.

3. Compliance InterpretationFollows Section 8(5) requirements to prevent personal data breaches.

4. Artiv AI Solutions Implementation FrameworkOperates an information security policy managed by our engineering leads.

5. Future Technology CoverageApplies to future network security standards and threat detection models.

6. Risk Management PositionMinimizes risk of data loss, leakage, and system hacking.

7. Enterprise Client CoverageMeets corporate client requirements for data security safeguards.

Section 68: Administrative Safeguards

1. Legal InterpretationRegulates corporate data safety rules, employee reviews, and training.

2. Operational InterpretationConducts onboarding reviews, sets role privileges, and schedules security training.

3. Compliance InterpretationMeets organizational accountability requirements under global standards.

4. Artiv AI Solutions Implementation FrameworkRuns annual data protection training for all operational team members.

5. Future Technology CoverageApplies to future employee management platforms and workplace tracking.

6. Risk Management PositionPrevents human errors and insider threats through policy enforcement.

7. Enterprise Client CoverageAssures corporate clients of trained and compliant team operations.

Section 69: Technical Safeguards

1. Legal InterpretationMandates deployment of active technical safety systems to defend systems.

2. Operational InterpretationSets firewalls, network controls, and automated log checks.

3. Compliance InterpretationFollows statutory standards for deploying modern cybersecurity technologies.

4. Artiv AI Solutions Implementation FrameworkImplements automated network monitors across all public systems.

5. Future Technology CoverageApplies to future threat detection models and AI-driven security tools.

6. Risk Management PositionDetects and blocks malicious connection requests automatically.

7. Enterprise Client CoverageProtects client databases from intrusion attempts and software exploits.

Section 70: Organizational Safeguards

1. Legal InterpretationRegulates corporate structure controls, data separation, and task divisions.

2. Operational InterpretationRestricts server root privileges to authorized system administrators.

3. Compliance InterpretationMeets segregation of duties criteria under standard security rules.

4. Artiv AI Solutions Implementation FrameworkDividestasks to isolate customer service support from database management.

5. Future Technology CoverageApplies to future team configurations and operations interfaces.

6. Risk Management PositionRestricts individual developers from accessing production datasets directly.

7. Enterprise Client CoverageEnsures strict access control separation for client data.

Section 71: Encryption Practices

1. Legal InterpretationRegulates the conversion of text data into secure formats.

2. Operational InterpretationDeploys AES-256 encryption on databases and TLS 1.3 on network paths.

3. Compliance InterpretationMeets statutory requirements for protecting data using approved encryption algorithms.

4. Artiv AI Solutions Implementation FrameworkEncrypts personal data variables at the database level.

5. Future Technology CoveragePrepares for future quantum-resistant encryption protocols.

6. Risk Management PositionRenders data unreadable to unauthorized parties if data is intercepted.

7. Enterprise Client CoverageMeets enterprise security demands for protecting data with strong encryption.

Section 72: Access Controls

1. Legal InterpretationGoverns database permissions, establishing access boundaries.

2. Operational InterpretationEmploys role-based access control (RBAC) to grant minimum privileges.

3. Compliance InterpretationAligns with data access principles under global compliance rules.

4. Artiv AI Solutions Implementation FrameworkLimits portal database permissions using IAM (Identity & Access Management) profiles.

5. Future Technology CoverageApplies to future access management systems and single sign-on tools.

6. Risk Management PositionRestricts access permissions to prevent internal database abuse.

7. Enterprise Client CoverageRestricts access to user profiles, protecting corporate client staff.

Section 73: Authentication Measures

1. Legal InterpretationRegulates identity checks and authentication requirements for user logins.

2. Operational InterpretationEnforces Multi-Factor Authentication (MFA) and strong password rules.

3. Compliance InterpretationFollows modern access verification rules for secure corporate networks.

4. Artiv AI Solutions Implementation FrameworkRequires dual-factor verification for all administrator console access.

5. Future Technology CoverageApplies to future authentication tools, including biometric and token-based checks.

6. Risk Management PositionBlocks unauthorized logins from leaked passwords.

7. Enterprise Client CoverageAssures clients that access keys are verified before opening workspaces.

Section 74: Backup Procedures

1. Legal InterpretationRegulates system state backups to guarantee business continuity.

2. Operational InterpretationAutomatically copies data daily to secure, separated storage.

3. Compliance InterpretationMeets database backup standards under statutory rules.

4. Artiv AI Solutions Implementation FrameworkSaves encrypted system state backups to offline regional targets.

5. Future Technology CoverageApplies to future storage back-up configurations and disaster recovery nodes.

6. Risk Management PositionProtects business operations from ransomware and data loss events.

7. Enterprise Client CoverageGuarantees database restoration paths in the event of hardware failures.

Section 75: Incident Response Procedures

1. Legal InterpretationDefines legal obligations when responding to data breaches.

2. Operational InterpretationActivates incident response teams and runs isolation playbooks during anomalies.

3. Compliance InterpretationSatisfies Section 8(6) requirements for notifying breaches to the DPBI.

4. Artiv AI Solutions Implementation FrameworkMonitors systems for security incidents, with notification scripts ready.

5. Future Technology CoverageApplies to future network detection and automated alert systems.

6. Risk Management PositionMinimizes incident impact by using structured containment plans.

7. Enterprise Client CoverageEnsures corporate clients are notified quickly in the event of an incident.

PART 4

PART IV: RIGHTS, MONITORING, COMPLIANCE & GENERAL CLAUSES

CHAPTER 10: MONITORING & RIGHTS MANAGEMENT

Section 76: Security Monitoring

1. Legal InterpretationAuthorizes ongoing network monitoring and security logging under cyber compliance standards.

2. Operational InterpretationRuns network tracing, logs authentication events, and tracks diagnostic metrics.

3. Compliance InterpretationFulfills data protection mandates by maintaining secure, automated audit trails.

4. Artiv AI Solutions Implementation FrameworkLogs security audits inside centralized, isolated tracking centers.

5. Future Technology CoverageApplies to future threat intelligence platforms and automated tracing scripts.

6. Risk Management PositionIdentifies anomalies early to prevent server exploits or network hijacking.

7. Enterprise Client CoverageProvides enterprise security teams with audit-ready log verification logs.

Section 77: Vulnerability Management

1. Legal InterpretationRegulates patch management and system scanning to protect against software weaknesses.

2. Operational InterpretationRuns library audits, code checks, and external penetration tests regularly.

3. Compliance InterpretationFulfills statutory data security guidelines under information security rules.

4. Artiv AI Solutions Implementation FrameworkScans active system repositories weekly for dependency vulnerabilities.

5. Future Technology CoverageApplies to future security scanning tools and container isolation rules.

6. Risk Management PositionResolves known package bugs before they can be exploited by third parties.

7. Enterprise Client CoverageEnsures SaaS modules meet enterprise compliance standard audits.

Section 78: User Rights Under Applicable Laws

1. Legal InterpretationDefines the statutory rights available to Data Principals under Indian and global data laws.

2. Operational InterpretationEstablishes support paths and dashboard controls to resolve user requests.

3. Compliance InterpretationComplies with Chapter III rights management rules under the DPDP Act.

4. Artiv AI Solutions Implementation FrameworkEnables rights request tracking via the official inbox grievance@artiv.in.

5. Future Technology CoverageApplies to future client platforms, self-service portals, and consent frameworks.

6. Risk Management PositionEnsures complaints are logged and processed within statutory limits.

7. Enterprise Client CoverageProvides corporate partners with a simple, legal path to manage user requests.

Section 79: Right of Access

1. Legal InterpretationGoverns user rights to request summaries and details of processed personal records.

2. Operational InterpretationPulls query histories and database logs to compile summaries for users.

3. Compliance InterpretationSatisfies Section 11 access and transparency requirements under the DPDP Act.

4. Artiv AI Solutions Implementation FrameworkDelivers compiled personal data reports to users within statutory limits.

5. Future Technology CoverageApplies to future access modules and automated profile download pages.

6. Risk Management PositionVerifies user identity before sharing files to prevent data leaks.

7. Enterprise Client CoverageAssists clients in resolving end-user data access queries.

Section 80: Right to Correction

1. Legal InterpretationRegulates user rights to update, complete, or correct stored personal records.

2. Operational InterpretationEdits database entries after verifying updated client credentials.

3. Compliance InterpretationFulfills Section 12 requirements to keep stored data accurate.

4. Artiv AI Solutions Implementation FrameworkEnables direct profile edits via dashboard panels and support tickets.

5. Future Technology CoverageApplies to future profile controls and automated validation checkers.

6. Risk Management PositionPrevents database corruption from incorrect user-submitted updates.

7. Enterprise Client CoverageEnsures contact details are updated quickly across all CRM nodes.

Section 81: Right to Erasure

1. Legal InterpretationRegulates the 'right to be forgotten' and data deletion processes.

2. Operational InterpretationErase database records and configurations for requested accounts.

3. Compliance InterpretationSatisfies Section 12(3) requirements to delete data once processing purposes expire.

4. Artiv AI Solutions Implementation FrameworkErases user records from databases upon validation of requests sent to grievance@artiv.in.

5. Future Technology CoverageApplies to future distributed deletion algorithms and backup cleanup tools.

6. Risk Management PositionBalances deletion requests with statutory data preservation rules.

7. Enterprise Client CoverageGuarantees permanent data removal upon account termination.

Section 82: Right to Withdraw Consent

1. Legal InterpretationGoverns user rights to withdraw consent for data processing at any time.

2. Operational InterpretationHalts automation processes and isolates records for consent cancellation.

3. Compliance InterpretationSatisfies Section 6(4) rules to support easy consent withdrawal.

4. Artiv AI Solutions Implementation FrameworkEnables opt-out and consent cancellation requests via portal toggles.

5. Future Technology CoverageApplies to future consent management interfaces and API level tokens.

6. Risk Management PositionHalts processing immediately after withdrawal to avoid regulatory violations.

7. Enterprise Client CoverageAssists corporate clients in managing user consent withdrawal events.

Section 83: Right to Grievance Redressal

1. Legal InterpretationRegulates user rights to submit complaints about data processing operations.

2. Operational InterpretationAllocates compliance staff to review and resolve data complaints.

3. Compliance InterpretationComplies with Section 13 rules to offer clear dispute resolution channels.

4. Artiv AI Solutions Implementation FrameworkDirects grievance submissions to the DPO inbox at grievance@artiv.in.

5. Future Technology CoverageApplies to future compliance frameworks and ticket management setups.

6. Risk Management PositionResolves complaints internally before issues escalate to regulatory boards.

7. Enterprise Client CoverageProvides enterprise legal teams with a direct compliance point of contact.

CHAPTER 11: COMPLIANCE & GRIEVANCE REDRESSAL

Section 84: Complaint Handling Process

1. Legal InterpretationOutlines the legal steps and timelines for resolving data disputes.

2. Operational InterpretationLogs complaints in tracking systems, compiles evidence, and sends responses.

3. Compliance InterpretationResolves disputes within the limits set by Indian data protection rules.

4. Artiv AI Solutions Implementation FrameworkLogs complaints in secure databases, updating users on resolution progress.

5. Future Technology CoverageApplies to future ticket analytics and automated compliance logs.

6. Risk Management PositionEnsures uniform complaint reviews to build user confidence.

7. Enterprise Client CoverageProvides documented resolutions to satisfy corporate audits.

Section 85: Grievance Officer Information

1. Legal InterpretationDeclares contact details for the official, statutory Grievance Officer.

2. Operational InterpretationMaintains registered mail and inbox channels to process inquiries.

3. Compliance InterpretationSatisfies Section 8(9) contact disclosure rules.

4. Artiv AI Solutions Implementation FrameworkOur Grievance Officer is reachable at grievance@artiv.in or by mail at Momai Krupa, Yadavnager, Street No. 1, Jamnagar, Gujarat – 361006, India.

5. Future Technology CoverageEnsures contacts remain active across future business changes.

6. Risk Management PositionDesignates a clear point of contact for regulatory inquiries.

7. Enterprise Client CoverageProvides corporate legal teams with direct access to our compliance officer.

Section 86: DPDP Act Compliance Statement

1. Legal InterpretationServes as the official declaration of our compliance with the DPDP Act, 2023.

2. Operational InterpretationAligns all system processes, developer rules, and audits with Indian laws.

3. Compliance InterpretationExpresses our statutory commitment to comply with Section 8 obligations.

4. Artiv AI Solutions Implementation FrameworkRuns periodic compliance audits to check data operations.

5. Future Technology CoverageAdapts to future guidelines released by the Data Protection Board.

6. Risk Management PositionDemonstrates compliance to prevent audits and regulatory penalties.

7. Enterprise Client CoverageGuarantees full regulatory compliance to corporate legal partners.

CHAPTER 12: SPECIAL PROCESSING SCHEMES

Section 87: Children's Privacy

1. Legal InterpretationRestricts processing of personal data for individuals under 18 years of age under Section 9.

2. Operational InterpretationBlocks target profiling, behavioral tracking, and public indexing for minors.

3. Compliance InterpretationRequires verifiable parental consent check methods for minor data processing.

4. Artiv AI Solutions Implementation FrameworkAsks users to verify they are over 18 years old when creating accounts.

5. Future Technology CoverageApplies to future age-verification platforms and API integrations.

6. Risk Management PositionReduces risk of statutory violations by blocking child tracking.

7. Enterprise Client CoverageAssures clients that our SaaS tools do not compile child profiles.

Section 88: Sensitive Information Handling

1. Legal InterpretationGoverns processing of sensitive financial, health, or identity records.

2. Operational InterpretationApplies high-level encryption keys and separates sensitive tables in databases.

3. Compliance InterpretationProcesses sensitive classes only under allowed statutory exemptions.

4. Artiv AI Solutions Implementation FrameworkEncrypts tax and payment variables at the database level.

5. Future Technology CoverageApplies to future encryption modules and tokenization tools.

6. Risk Management PositionIsolates sensitive records to minimize breach impact.

7. Enterprise Client CoverageProtects payment records using PCI-DSS compliant integrations.

Section 89: Recruitment and Career Applications

1. Legal InterpretationRegulates data processing during candidate evaluations and recruitment campaigns.

2. Operational InterpretationProcesses resume documents, interview evaluations, and qualifications strictly for hiring.

3. Compliance InterpretationCollects candidate details under candidate consent or legitimate pre-employment purposes.

4. Artiv AI Solutions Implementation FrameworkRestricts access to candidate folders to the internal talent acquisition team.

5. Future Technology CoverageApplies to future hiring tools and candidate tracking platforms.

6. Risk Management PositionPurges resume databases after candidate review cycles conclude.

7. Enterprise Client CoverageMaintains high data privacy standards during hiring.

Section 90: Newsletter Communications

1. Legal InterpretationRegulates informational news updates, defining consent and opt-in rules.

2. Operational InterpretationDelivers newsletters using automated email communication modules.

3. Compliance InterpretationChecks double opt-in choices for all newsletter subscribers.

4. Artiv AI Solutions Implementation FrameworkSaves subscription records in dedicated lists, distinct from general accounts.

5. Future Technology CoverageApplies to future automated news updates and messaging channels.

6. Risk Management PositionEnsures easy opt-out links are present in every newsletter.

7. Enterprise Client CoverageAllows corporate subscribers to manage newsletter preferences.

Section 91: Marketing Communications

1. Legal InterpretationGoverns marketing campaigns, requiring consent logs and clear opt-outs.

2. Operational InterpretationDelivers updates and offers to verified, consented email addresses.

3. Compliance InterpretationEnsures marketing outreach complies with consent standards.

4. Artiv AI Solutions Implementation FrameworkCoordinates marketing messages using consent-verified email lists.

5. Future Technology CoverageApplies to future outreach platforms and campaign modules.

6. Risk Management PositionAutomatically removes opted-out addresses from marketing databases.

7. Enterprise Client CoverageAssures partners that details are not used for unauthorized campaigns.

CHAPTER 13: THIRD-PARTY PORTALS & SAAS INTEGRATIONS

Section 92: Third-Party Links

1. Legal InterpretationDisclaims legal liability for actions or policies on external linked platforms.

2. Operational InterpretationLoads external destination links in separate browser tabs.

3. Compliance InterpretationReminds users that third-party sites operate under distinct terms.

4. Artiv AI Solutions Implementation FrameworkIncludes disclaimer indicators next to outbound links.

5. Future Technology CoverageApplies to future linked platforms, tools, and social channels.

6. Risk Management PositionBlocks links that lead to verified unsecure domains.

7. Enterprise Client CoverageProtects user navigation routes by checking link health.

Section 93: External Websites

1. Legal InterpretationExcludes liability for data collection activities on external domains.

2. Operational InterpretationBlocks cookies set by external linked platforms from loading in client workspaces.

3. Compliance InterpretationInstructs users to evaluate external platform privacy terms.

4. Artiv AI Solutions Implementation FrameworkIsolates public outbound links to preserve session security.

5. Future Technology CoverageApplies to future domain integrations and external frames.

6. Risk Management PositionBlocks third-party trackers from loading inside client dashboards.

7. Enterprise Client CoverageEnsures corporate workspaces remain isolated from external trackers.

Section 94: Client Portals

1. Legal InterpretationRegulates data processing inside client dashboard setups.

2. Operational InterpretationHandles profile settings, API configurations, and connection logs.

3. Compliance InterpretationOutlines portal functions to maintain system transparency.

4. Artiv AI Solutions Implementation FrameworkForces HTTPS connections for all client portal requests.

5. Future Technology CoverageApplies to future portal upgrades, modules, and dashboards.

6. Risk Management PositionLimits session lifetimes to prevent unauthorized portal access.

7. Enterprise Client CoverageProvides administrators with secure dashboard management tools.

Section 95: SaaS Platforms

1. Legal InterpretationRegulates database processing across all SaaS products.

2. Operational InterpretationProcesses workspace entries and client settings on SaaS platforms.

3. Compliance InterpretationAligns product configurations with corporate privacy standards.

4. Artiv AI Solutions Implementation FrameworkOperates SaaS databases on isolated networks to isolate client tenants.

5. Future Technology CoverageApplies to future enterprise tools and ERP platforms.

6. Risk Management PositionMonitors storage parameters to prevent cross-tenant data leaks.

7. Enterprise Client CoverageEnsures data isolation across cloud-based SaaS portals.

Section 96: Future Services

1. Legal InterpretationExtends this Policy to cover all subsequent tools and service updates.

2. Operational InterpretationIncorporates future platforms into this privacy framework automatically.

3. Compliance InterpretationCommits to updating policy terms when new modules are deployed.

4. Artiv AI Solutions Implementation FrameworkReviews all future releases for compliance before deployment.

5. Future Technology CoverageApplies to all future services, APIs, and AI automations.

6. Risk Management PositionPrevents compliance gaps by checking new tools before launch.

7. Enterprise Client CoverageExtends privacy guarantees to all new product additions.

CHAPTER 14: TRANSACTIONAL & INCIDENT GOVERNANCE

Section 97: Business Transactions

1. Legal InterpretationGoverns data transfers during commercial acquisitions, partnerships, or transactions.

2. Operational InterpretationTransfers client records under strict non-disclosure conditions.

3. Compliance InterpretationInforms users of data transfers in accordance with local regulations.

4. Artiv AI Solutions Implementation FrameworkIncludes privacy clauses in business acquisition agreements.

5. Future Technology CoverageApplies to future structural changes and partnerships.

6. Risk Management PositionEnsures partners maintain equivalent security standards.

7. Enterprise Client CoverageProtects corporate workspace records during business changes.

Section 98: Mergers and Restructuring

1. Legal InterpretationRegulates data asset transfers during corporate mergers or buyouts.

2. Operational InterpretationRestructures databases and transfers logs under merger terms.

3. Compliance InterpretationFulfills disclosure rules under Indian corporate guidelines.

4. Artiv AI Solutions Implementation FrameworkRequires acquiring entities to follow the protections set in this Policy.

5. Future Technology CoverageApplies to future corporate mergers and acquisitions.

6. Risk Management PositionEnsures the acquiring company is bound by these privacy rules.

7. Enterprise Client CoverageMaintains data security agreements during corporate changes.

Section 99: Data Breach Management

1. Legal InterpretationDefines corporate duties for identifying and managing data breaches.

2. Operational InterpretationLaunches incident response playbooks and isolates affected servers.

3. Compliance InterpretationSatisfies Section 8(6) requirements for reporting breaches to the DPBI.

4. Artiv AI Solutions Implementation FrameworkMaintains a security operations desk to investigate anomalies.

5. Future Technology CoverageApplies to future breach diagnostic tools and automated filters.

6. Risk Management PositionMinimizes breach impact through structured containment playbooks.

7. Enterprise Client CoverageProvides clients with verified breach investigation protocols.

Section 100: Security Incident Notifications

1. Legal InterpretationRegulates notifications to affected users and partners after an incident.

2. Operational InterpretationSends detailed warning alerts to user emails without delay.

3. Compliance InterpretationMeets statutory rules for fast notifications to affected principals.

4. Artiv AI Solutions Implementation FrameworkPrepares notification templates to ensure quick user alerts.

5. Future Technology CoverageApplies to future user alert tools and dashboard notification banners.

6. Risk Management PositionProvides recovery actions to help users secure their profiles.

7. Enterprise Client CoverageNotifies administrators quickly to coordinate security steps.

CHAPTER 15: GENERAL LEGAL PROVISIONS

Section 101: Limitation of Liability

1. Legal InterpretationLimits our financial liability for data events within legal boundaries.

2. Operational InterpretationApplies liability limits to standard contract totals.

3. Compliance InterpretationAligns corporate liability limits with legal frameworks.

4. Artiv AI Solutions Implementation FrameworkLimits privacy liability to value limits set in customer service contracts.

5. Future Technology CoverageApplies to future integrations and payment services.

6. Risk Management PositionDefends corporate assets from extreme civil claims.

7. Enterprise Client CoverageOutlines commercial liability boundaries for corporate legal teams.

Section 102: Disclaimer Regarding Absolute Security

1. Legal InterpretationClarifies that absolute network security is technically impossible to guarantee.

2. Operational InterpretationInforms users that data is sent at their own risk despite our safeguards.

3. Compliance InterpretationOutlines our security measures to manage expectations under local regulations.

4. Artiv AI Solutions Implementation FrameworkInstructs users to employ strong passwords and check connection safety.

5. Future Technology CoverageApplies to future network interfaces and encryption schemes.

6. Risk Management PositionProtects the business from legal claims based on expectations of absolute security.

7. Enterprise Client CoverageEnsures legal teams understand the shared nature of cybersecurity risks.

Section 103: Governing Law

1. Legal InterpretationSets the governing law for the interpretation of this Policy.

2. Operational InterpretationResolves all data disputes under the jurisdiction of Indian laws.

3. Compliance InterpretationAligns operations with the legal system of India.

4. Artiv AI Solutions Implementation FrameworkInterprets this Policy and client agreements under the laws of India.

5. Future Technology CoverageApplies to future global service additions and foreign endpoints.

6. Risk Management PositionReduces litigation risks by avoiding unfamiliar foreign legal systems.

7. Enterprise Client CoverageProvides clear governing laws for international legal teams.

Section 104: Jurisdiction

1. Legal InterpretationSets the territorial courts responsible for resolving disputes.

2. Operational InterpretationCoordinates all legal cases in local courts.

3. Compliance InterpretationResolves disputes under local court procedures.

4. Artiv AI Solutions Implementation FrameworkThe courts in Jamnagar, Gujarat, India, have exclusive jurisdiction over this Policy.

5. Future Technology CoverageApplies to future legal proceedings and arbitration processes.

6. Risk Management PositionReduces litigation travel and associated legal costs during disputes.

7. Enterprise Client CoverageProvides enterprise clients with clear, localized legal jurisdictions.

Section 105: Changes to Privacy Policy

1. Legal InterpretationReserves our right to modify or update this Policy at any time.

2. Operational InterpretationPublishes updated policy texts on our site and updates version numbers.

3. Compliance InterpretationInforms users of updates to comply with notice rules.

4. Artiv AI Solutions Implementation FrameworkNotifies users of policy updates by posting changes on the website.

5. Future Technology CoverageApplies to future updates, which will be posted on this page.

6. Risk Management PositionEnsures users are always governed by the latest privacy standards.

7. Enterprise Client CoverageInforms administrators of significant legal changes via email updates.

Section 106: Version Control

1. Legal InterpretationRegulates version tracking for legal changes and updates.

2. Operational InterpretationArchives older versions and lists active version numbers on this page.

3. Compliance InterpretationMaintains compliance history logs for regulatory audits.

4. Artiv AI Solutions Implementation FrameworkMarks the active document with version 2.0.

5. Future Technology CoverageApplies to all subsequent revisions, which will be numbered sequentially.

6. Risk Management PositionResolves disputes using the policy version active at the time of the event.

7. Enterprise Client CoverageProvides transparent compliance records for corporate audits.

Section 107: Effective Date

1. Legal InterpretationEstablishes the date when these policy terms become active.

2. Operational InterpretationApplies these policy terms to all user activities starting on the effective date.

3. Compliance InterpretationMarks the activation date for regulatory compliance logs.

4. Artiv AI Solutions Implementation FrameworkThis Policy version is effective starting June 5, 2026.

5. Future Technology CoverageApplies to future revisions, with effective dates updated.

6. Risk Management PositionEstablishes a clear transition date between policy versions.

7. Enterprise Client CoverageProvides legal teams with clear activation dates for compliance reviews.

Section 108: Contact Information

1. Legal InterpretationDiscloses official contact details for privacy inquiries and notices.

2. Operational InterpretationMonitors the privacy inbox and handles registered office mail.

3. Compliance InterpretationSatisfies statutory business disclosure requirements.

4. Artiv AI Solutions Implementation FrameworkUsers can contact us at grievance@artiv.in or by mail at Momai Krupa, Yadavnager, Street No. 1, Jamnagar, Gujarat – 361006, India.

5. Future Technology CoverageEnsures contacts remain active across future business changes.

6. Risk Management PositionProvides a clear, dedicated support path for users to resolve inquiries.

7. Enterprise Client CoverageProvides corporate legal teams with direct access to our compliance officer.

Schedules & Registers

Schedule A: Categories of Personal Data

This schedule classifies the personal data processed by Artiv AI Solutions into categories: 1. Core Profile Details (Full Name, System Credentials), 2. Corporate Business Details (Corporate Legal Name, GSTIN, Billing Address), 3. Diagnostic Logs (IP Address, User Agent, Route timestamps), and 4. Recruitment Submissions (Applicant Resumes, Career logs).

Schedule B: Data Retention Matrix

Outlines our retention periods: 1. Operational User logs are retained for a maximum of 180 days, 2. Enterprise client accounts and databases are preserved for the active contract term plus three (3) years to comply with tax and audit laws, and 3. Recruitment profiles are purged after twelve (12) months from submission if no hiring occurs.

Schedule C: Data Subject Rights Procedure

Data Principals can submit requests regarding their rights to access, correction, or erasure by emailing grievance@artiv.in. The request must include: 1. Verification of identity (e.g. registered email check), and 2. The specific databases or records subject to the request. We resolve requests within thirty (30) business days.

Schedule D: Incident Response Framework

In the event of a security incident: 1. The security team isolates affected nodes within 2 hours, 2. An audit is launched to evaluate data exposure, and 3. Verified breaches of personal data are reported to the DPBI and affected users within the statutory timelines.

Schedule E: Cross-Border Transfer Framework

All cross-border data transfers follow standard contract clauses and privacy guidelines. Artiv AI Solutions restricts data sync pipelines to certified infrastructure partners who meet security standards equivalent to the DPDP Act 2023.

Schedule F: Cookie & Tracking Technologies Register

We use three categories of cookies: 1. Essential Session Cookies (to maintain portal login states), 2. Telemetry Cookies (Google Analytics with IP masking enabled), and 3. Social Integration Cookies (LinkedIn Follow widgets). Settings can be managed through browser preferences.

Schedule G: Grievance Escalation Procedure

Complaints are directed to the Grievance Officer at grievance@artiv.in. If not resolved within thirty (30) business days, the complainant may appeal the decision to the Data Protection Board of India (DPBI) using the official board filing channels.

Schedule H: Vendor & Processor Management Framework

Artiv AI Solutions conducts security audits on all third-party data processors (like cloud storage and payment gateways) before integration. Vendors must sign Data Processing Agreements (DPAs) that restrict data usage strictly to authorized services.

Revision History

VersionRelease DateRepresentativeSummary of Revisions
1.0August 12, 2023Legal CounselInitial draft aligned with Digital Personal Data Protection Act, 2023.
2.0June 5, 2026Data Protection CommitteeComprehensive expansion of enterprise client scopes, SaaS platform telemetry, and DPO grievance channels.